Berlin Hyp
Commercial real estate loan resolution is a complex process. Real estate and mortgage banks like Berlin Hyp AG must involve many internal and external stakeholders, manually digitize and analyse data from a range of sources, and integrate different kinds of operations.
To streamline the lending experience for Berlin Hyp,sclable created a user-focused and task-based portal with centralized data management.
“Not only did sclable digitize our lending process, but it supported the team as we reorganized operations to suit new structured ways of working. Now, in addition to our employees easily getting the ‘big picture’ of each loan, the process and data is streamlined and opens up new potential for future improvements.“
Head of Core Process Strategy, Berlin Hyp AG
With the goal of transforming commercial real estate lending, sclable collaborated with Roland Berger to reimagine both the application process and approval procedures, along with the methods for monitoring existing loans. This involved defining a centralized and validated data management system, automating various processes, and seamlessly integrating the new portal solution into Berlin Hyp’s established IT infrastructure.
What we achieved together
Enhanced data quality
By automating document extraction and digitization, the accuracy and speed of data delivery are significantly enhanced.
Interdepartmental alignment
All departments within Berlin Hyp can continue usual operations, but with the added benefit of accesible-to-all, centralized data.
Aligned calculation and business logic
Accessing information is simpler, more consistent, and fully transparent for all relevant stakeholders.
Automation and integration
Information once scattered across channels and documents now digitized in one place.
Now, all Berlin Hyp departments can continue their work as usual, while their pertinent data is automatically digitized and centralized within the portal. This facilitates concurrent work processes and fosters increased collaboration among departments, resulting in heightened effectiveness and transparency.
In addition to automating document extraction and management, the portal seamlessly integrates data from over 10 existing systems utilized by Berlin Hyp. This alignment of calculations, business logic, and data ensures easy and consistent access to information. The status of data is now fully transparent to all stakeholders and each team member has access to a comprehensive and understandable loan overview.
Furthermore, specific segments of the portal have been optimized for iPad use, streamlining approval processes for the management board.
While primarily developed for Berlin Hyp’s internal team, the enhancements in lending workflow, speed, and transparency also benefit commercial real estate customers. By delivering a superior experience compared to competitors, Berlin Hyp solidified its position as a frontrunner in the sector.
